These Terms and Conditions ("Terms") govern your use of our website Bicanto.com ("Website") and services provided by Bicanto ("Company," "we," "us," or "our"). By accessing or using our Website, you agree to be bound by these Terms.
If you do not agree, please do not use our Website.
1. Use of the Website
You must be at least 18 years old or have legal parental/guardian consent to use our Website.
You agree to use our Website only for lawful purposes.
You must not misuse or interfere with the Website's security, functionality, or availability.
2. Account Registration
To access certain features, you may need to create an account.
You agree to provide accurate, complete, and updated account information.
You are responsible for safeguarding your account login credentials.
We reserve the right to suspend or terminate your account if any information provided proves false or misleading.
3. Products and Marketplace
Our platform is a marketplace where sellers list products for sale.
While we facilitate transactions, we are not a direct party to the sale contract between buyer and seller.
Product descriptions, pricing, availability, and warranties are provided by sellers.
We strive to ensure that all listings are accurate but cannot guarantee it.
4. Payments
Payments must be made through the available payment methods on the Website.
Prices listed includeS applicable taxes unless stated otherwise.
You authorize us to charge the provided payment method at the time of purchase.
5. Shipping and Delivery
Shipping times are estimated and may vary based on the seller’s policies and location.
Tracking codes will be provided once available.
We are not responsible for delays caused by carriers..
6. Returns, Refunds, and Cancellations
Return and refund policies vary by seller.
Buyers should review individual seller policies before purchasing.
Some products (e.g., personal items, customized goods) may not be eligible for return.
Cancellations must be requested promptly. Orders already processed may not be canceled.
7. Intellectual Property
All Website content (text, graphics, logos, images, software) is owned by Bicanto or licensed to us.
You may not reproduce, distribute, or exploit any part of the Website without our express permission.
8. User Content
By submitting reviews, comments, or content, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and publish it.
You agree not to submit false, offensive, or unlawful content.
9. Prohibited Activities
You must NOT:
Use the Website for any illegal purpose.
Impersonate another person or entity.
Upload viruses, malware, or harmful code.
Attempt unauthorized access to the Website’s systems.
10. Limitation of Liability
We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website.
Our total liability to you for any claims shall not exceed the amount you paid to us in the 12 months prior to the claim.
11. Dispute Resolution
Any disputes shall be governed by the laws of Ghana, without regard to conflict of law provisions.
You agree to first attempt to resolve any dispute by contacting Support.
If unresolved, disputes shall be finally settled through arbitration or small claims court, as permitted by law.
12. Changes to Terms
We may update these Terms at any time by posting the revised version on our Website.
Your continued use of the Website after changes are posted constitutes your acceptance.
